Everything you might want to know before we begin.

Most people look a business up online before calling or visiting. A website gives customers a dependable place to find your hours, services, and contact information—and helps your business look established and easy to trust.

Yes. Social media is useful, but you do not own the platform or control who sees your posts. Your website is a permanent, professional home for your business that can appear in Google search and is available to everyone.

With a do-it-yourself platform, you are still the designer, writer, troubleshooter, and maintenance team. Black Sand Digital handles the work for you—from the first layout through hosting and future edits.

Managed hosting, security updates, backups, uptime monitoring, and minor content edits. It is designed so you do not have to manage the technical side of your website.

It covers the design and launch of your website, including initial copy based on your intake answers. The required $29 hosting and care plan begins with your order, making the standard total $129 at checkout.

There is no long-term contract. You can cancel the monthly plan according to the service terms, without hidden charges beyond the services you approve.

Examples include changing business hours, a phone number, a photo, or a short section of text. New pages, redesigned sections, and larger functionality changes are quoted separately.

Absolutely. Additional pages and upgrades—such as booking, online stores, copywriting, photography, or local SEO—can be added whenever your business is ready.

Your first website preview is normally ready within seven days after we receive your completed intake and the materials needed to begin.

Complete the intake with the basics about your services, customers, service area, and style. Add any photos or brand assets you already have. We will guide you if anything important is missing.

No. We create the initial website copy from your intake answers. You review it and can request changes before the website goes live.

You will review a private preview and submit your revision requests before publishing. The included revision round is designed to bring the content and presentation into alignment.

One complete revision round is included before launch. Additional revision rounds are available as an add-on if you want to keep exploring new directions.

Your original text, photos, and business information remain yours, and you may reuse them elsewhere at any time.

We will follow the cancellation terms, let you know before managed hosting ends, and provide a reasonable opportunity to make other arrangements for your content and domain.

Yes. Your business content is not held hostage. If you decide to move, we will help make the transition as orderly as possible under the service terms.

We can connect a domain you already own or help manage the registration process. Domain ownership and responsibilities are documented as part of your service setup.

Yes. Managed hosting is included in the required $29 monthly plan, together with security, backups, monitoring, and minor content support.

Every site begins with solid SEO fundamentals: clear structure, responsive layouts, thoughtful page titles and descriptions, and performance-conscious development. Optional local SEO services are available for ongoing growth.

Yes. Every website is designed and tested to work across phones, tablets, laptops, and larger screens.

Yes. We work remotely with businesses throughout Humboldt County, including Eureka, Arcata, McKinleyville, Ferndale, Rio Dell, Fortuna, and Southern Humboldt.

Every website is built with local-search fundamentals. Google Business Profile setup and ongoing Local SEO Boost services are also available when you want additional help building visibility.

Your client portal keeps requests, files, updates, and support in one place. You can submit an update or ask a question without searching through old email threads.